Registered in South Africa · POPIA compliant

Never miss a customer message, wherever they reach you.

Common Labs builds AI that replies fast, works out what your customer needs, and books them in, even at 2am. Built for South African businesses, on South African terms.

No contracts to sign on the call. No obligation.

A receptionist at a wooden front desk taking a call while a customer waits

Response time

Under a minute

Every enquiry, every hour of the day.

You're losing money without noticing, and we can show you the number.

Nobody complains when you don't answer. They just call the next practice, the next guesthouse, the next workshop instead. Here's what that actually costs you.

0%

of calls to businesses go unanswered

Roughly a third of the people who try to reach you never get through. Most of them do not call back.

0 min

is how long a customer expects to wait for a reply

To the person who messaged you, it feels instant. Reply the next morning and they've likely already gone with someone else.

R0k

estimated monthly revenue lost to missed responses

This is an average. Yours depends on how much a typical job is worth to you, and we'll work out your real number on the call.

These numbers are estimates, not guarantees. We'll show you exactly how we worked them out before you sign anything.

Find out what an unanswered week actually costs your business.

Book a free 15 minute call

Seen from both sides

A Saturday enquiry, answered before you've read it.

Example conversation · Saturday, 21:14

Hi, do you have anything available for two people next weekend? And what does it cost?
Evening! Yes, we have a garden room free Friday to Sunday. R1 450 a night including breakfast, parking on site.
That works. Can we check in late, around 21:00?
No problem, late check in is fine. I've held Fri 12 to Sun 14 for you. Shall I confirm it?
Yes please
Done, booking confirmed and sent to your email. The owner will see this thread first thing tomorrow.

Handled without staff · booking written to the diary

Replied in 38s

What a missed week costs you

Move the sliders to your own numbers. Nothing is sent anywhere.

Estimated revenue walking away each month

R28 058

78 people a month don't get an answer in time. At R1 200 for each job, and winning about 3 in 10 of them, that's what it's costing you.

Check this against your real numbers

How it works

Live in a few simple steps. You keep working.

Read the full process
  1. 01

    We listen to what you're already saying

    A quick look at your real enquiries, your diary, and the answers your team gives over and over.

  2. 02

    We build it in your voice

    Your tone, your prices, your rules about what it must never promise. Connected to the diary you already use.

  3. 03

    Supervised launch, then tuning

    You watch every conversation for the first week. Anything it should have handed to a human, it hands to a human.

We're new. So we'll be specific instead of loud.

Common Labs has no wall of client logos yet, and we're not going to borrow one. Here is what we can put our name to today.

A registered South African company

Not a reseller based overseas, and not a side project. Common Labs is registered here, sends invoices in rand, and follows South African law. You'll always know exactly who you're dealing with.

POPIA compliance, designed in

We handle your customers' personal information the right way under the law, keep it only as long as we need to, and never sell it or use it to train anything of ours. We write down exactly what we hold and where. Most of our competitors treat this as paperwork for later. We treat it as the product.

Read our privacy policy →

Founder led, and reachable

Wanga and Thabo built this company together and still run every engagement. When something breaks at 4pm on a Friday, you are not filing a ticket into a queue. You are messaging one of the two people whose name is on the business.

Meet the founders →

Bring one week of missed enquiries. We'll show you what they were worth.

Twenty minutes, a real look at your numbers, and an honest answer about whether this is even the right thing for your business right now.

Book a call