Legal

Terms and Conditions

Last updated: 21 September 2026

1. About These Terms

These Terms and Conditions set the rules for using the commonlabs.co.za website, operated by Common Labs (Pty) Ltd, registration number 2026/698301/07, a company registered in South Africa. By using this website, you agree to these terms.

2. About Common Labs

Common Labs builds AI automation, including AI assistants, for South African businesses. Information on this website is here to give you a general idea of our services.

3. Use of This Website

You may browse this website, submit enquiries through the contact form, and book a call through our Calendly widget for genuine business purposes. You agree not to submit false, misleading, or malicious information through the contact form, attempt to interfere with or disrupt this website or its underlying systems, or use automated tools to scrape or extract content from this website without our written permission.

4. No Guarantee of Specific Outcomes

The service descriptions on this website, including any example workflows, are examples, not promises. Your actual results depend on your business, and we don't guarantee specific outcomes, response times, or cost savings just from what's written here. Firm commitments are only made in a signed service agreement between Common Labs and a client.

5. Intellectual Property

All content on this website, including text, graphics, logos, and the Common Labs name and mark, is owned by or licensed to Common Labs (Pty) Ltd and may not be copied, reproduced, or used without our written permission, except as necessary to browse the website normally.

6. Third-Party Services

This website uses Calendly to manage call bookings. Your use of the Calendly widget is also subject to Calendly's own terms of service. We are not responsible for the availability or performance of third-party services we link to or embed.

7. Limitation of Liability

To the extent permitted by South African law, Common Labs (Pty) Ltd is not liable for any indirect, incidental, or consequential loss arising from your use of this website. Nothing in these terms limits liability that cannot be limited under South African law.

8. Changes to These Terms

We may update these terms from time to time. The version published on this website at the time of your visit applies.

9. Governing Law

These terms are governed by the laws of South Africa. Any disputes are subject to the jurisdiction of the South African courts.

10. Contact

Questions about these terms can be sent to hello@commonlabs.co.za.